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Mailing lists and Email Marketing | Email
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How is your data compiled?
We continuously gather, analyze and manage our data from a variety
of sources, from public records, to title companies, to credit bureau
data. From DBA filings and tax liens or judgments, to Yellow Pages,
List Galaxy has the most comprehensive data in the industry. We
have a data team of 150 members who periodically update all the
records in the database. We also gather data from third party companies
and associations that have received opt-in information from the
businesses and individuals across the globe. All the records in
our database are opt-in records. This process is obtained through
a subscription management and confirmation process.
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What will my response
rate be?
There are a great many variables that determine response rate in
a marketing program. The product being sold, how it is offered,
the creative content of the mailer or telemarketing presentation,
and timing all contribute to the rate of response you will eventually
experience. Consequently the rate of response can vary greatly from
campaign to campaign. Paying equal attention to your product, your
offer, customer incentive to respond, your creative, the timing
of the campaign, and the list you use is essential. Some campaigns
will be profitable with a response rate of one percent, whereas
others need a much higher rate. All other variables being equal
however, the accuracy and deliverability of our data will certainly
improve the rate of response you would have achieved if you were
to use a less reliable list source. Responses are tracked as Leads,
Click throughs, email responses and opens.
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In what formats can
I get my list?
We provide your list in the following formats:
- Microsoft Excel Format
- On a CD Rom or sent to you by email
- Prospects Lists for telemarketing or outside sales reps
- File Transfer Protocol
- Text, Text delimited formats
- Diskette & Magnetic Tape. Most electronic applications
will allow you to print mailing labels or prospect lists
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How often is your database
updated?
We offer only the finest data, which is updated quarterly to ensure
that you will receive the highest quality list. With every order,
we ensure our lists are clean and in full compliance with all Do
Not Call rules and regulations by verifying all the emails for deliverability
and validity so that our clients get only good and valid emails.
It means Really Outstanding Information. You'll see the difference
when you use List Galaxy – we guarantee it!
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What types of targeting
do we offer?
We have a wide rage of industry/title selects – the client
has the option to select the industry verticals, titles, States,
country based lists you want to reach/target.
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Do we charge based
on the actual number of emails delivered or the number of emails
sent?
We charge the client on the actual email delivered, if any bounce
backs we send extra names to reach the proposed list size.
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How often are new names
added? How often are unsubscribe removed?
We send monthly campaigns for list building on various new topics
also take initiative in updating the current database every quarter.
The un-subscribes is effectively removed within 48 hours of notice.
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Do you send multi-part
messages?
We recommend any client in sending part messages using different
titles and pitch for better results and tracking the best working
messages to the audience.
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Are we CAN SPAM complaint?
List Galaxy is dedicated to protecting the privacy interests of
our customers and is in full compliance with the CAN-SPAM Act. Specifically,
List Galaxy adheres to the following requirements:
- Subject lines are clear, relevant, honest and not misleading;
- From lines and headers accurately identify the source of the
email;· Message content includes clear identification that
the email is an advertisement, solicitation or promotion;
- Every email has a functioning unsubscribe mechanism for the
advertiser that is active for a minimum of 30 days;
- A valid physical address of the advertiser is be included in
every email; All unsubscribe requests are honored within 10 days
of the notification
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What are the forms
in which you can send the mailers?
We can send mailers in HTML, Text, flash or Semi-text format. (We
don’t advice a flash template because older Outlook version
doesn’t support flash.)
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Can we track these
mailers, which are sent to the contacts?
HTML, Image and Semi-text formats are track able except for text
format.We have tracking tool, which tracks the leads, clickthroughs.
EMail responses and email opens real time for which you would be
given the login ID and pass word once the campaign is on so that
you can see the results 24/7. Also, You can view the demo of our
Email Campaign Tracking Tool from your website by logging in as
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What forms of payment
do you accept?
All list purchases and marketing services must be paid for in advance
either by check or wire transfer. Contact
us for further details. Any purchase or payment less than $2000,
can be paid via credit card for immediate needs.
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How can I contact
you if I need help?
Phone: Our regular working hours are Monday through Friday, between
9am and 6pm. Please feel free to call at any time and if we aren’t
in the office, just leave a message and we will return your call
first thing the next morning. Our Toll-Free number is
1-800-718-7501.
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What is your deliverability
guarantee?
We guarantee 80+% of our postal and telemarketing lists to be deliverable.
The warranty will be limited to provision of additional records.
While a major factor for delivery success of email campaigns is
the list, other elements such as the email message, server used
to roll campaign, the subject line, too affect the reach to the
inbox. However, our lists exceed our clients’ expectations
in terms of delivery and quality.
You will have 14 days after purchasing the information to inspect
and notify ListGalaxy of deliverability issues over 20% with regards
to the information.
ListGalaxy’s entire liability shall be limited to the amount actually
received by ListGalaxy on account of your purchase. In no event
shall ListGalaxy be liable for direct, indirect, special, exemplary,
consequential, incidental, or punitive damage or loss for any claim
or cause of action related to or arising out of the use of our lists.
We guarantee that we will offer you our complete support to help
expand your reach and grow your business.
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